Privacy Policy
Last updated: 21 April 2026
Neonet Digital ("Neonet", "we", "us", "our") takes your privacy seriously. This policy explains what personal information we collect, how we use it, and what rights you have — all in plain English.
1. What we collect
When you contact us, fill in a form or sign up for the free-week trial, we collect:
- Your name, business name, phone number and email address
- The trade you operate in and suburbs you service
- Information you voluntarily share about your business (capacity, bottlenecks, goals)
When you visit this website, our analytics tools automatically record:
- IP address and approximate location
- Browser type, device type, pages visited and referring source
- Interactions with ads we are running (via cookies and pixels)
2. Why we collect it
We use your information to:
- Respond to your enquiries and book the initial phone call
- Deliver the services you have engaged us for
- Send campaign reports, updates and invoices
- Improve this website and our own marketing
3. Who we share it with
We share limited information with trusted third-party platforms we use to run our business — for example, customer relationship management, email delivery, analytics and payment processing. These providers are bound by confidentiality and data-protection terms. We do not sell your information to anyone, ever.
4. Cookies & tracking
This website uses cookies and similar technologies (including Google Analytics and the Meta Pixel) to understand how visitors use the site and to measure the performance of our ads. You can disable cookies in your browser settings at any time. Doing so may affect how the site works.
5. Data security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. No online transmission is 100% secure, but we use industry-standard safeguards and access controls.
6. Your rights
You have the right to access the personal information we hold about you, request corrections, and ask for it to be deleted. To do so, email kody@neonetdigital.com.au.
7. Complaints
If you believe we have mishandled your personal information, contact us first and we'll work to resolve it. If you're not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes to this policy
We may update this policy from time to time. Material changes will be communicated via the site. The "last updated" date above reflects the latest revision.